![]() Here our associates can fulfill their life’s purpose through the work that they do every day. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Ī career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. In some locations, testing for COVID-19 may be available and/or required. Proficiency in standard business computer software applications (MS Word, Teams, PowerPoint, Outlook)īeginner to Advanced Microsoft Excel skills preferredĪ high school diploma plus three years of experience.įor certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. ![]() Must be self-motivated and can be productive with little or no direct supervision Versatile learner with the ability to function in a changing environmentĪction-oriented and results-driven, independently seek continuous improvement opportunities Skillful at setting priorities, meeting deadlines, and managing multiple tasks Strong customer focus and a track record of implementing best-in-class service levelsĪbility to build strong relationships with relevant stakeholders Team player with impactful verbal and written communication skills Minimum of 2 years prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical). Minimum of 2 years experience in a similar role (export, logistics, order management, customer service) Minimum of 1 year experience with ERP system(s) Modify orders in the ERP system and WMS per regional requirements, including canceling lines, adjusting quantities, changing pick dates, changing mode of transportation, lot-hard allocation, and creating air orders. Input and manage orders for exception products requiring special handling.Ĭompose accurate, prompt, and appropriate replies to all customer contacts.Įnsure that all potentially serious incidents are raised to the appropriate levels of management.Įnsure orders are accurate and released in alignment with SLAs to ensure no customer or BD operations impact. Manage short-supply situations, backorders, and manual allocations as required. ![]() Maintain up-to-date, comprehensive knowledge of business unit and regional services and products through participation in training, meetings, coaching, and feedback sessions. Handle all customer contacts professionally and courteously. Meet or exceed established order accuracy and turn-around standards. Work with distribution centers to support on-time delivery and other company KPIs. Resolve sales order issues to ensure accurate order fulfillment. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.įollow established procedures, practices, and policies for Department and the Quality System.Įnsure adherence to regulatory business and department guidelines, policies, and procedures. The position will facilitate the efficient & timely flow of orders across the supply chain network by resolving discrepancies.īD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. As part of the North America Supply Chain organization, the International Order Management Specialist is responsible for completing order transactions and resolving order errors to ensure accurate and timely order fulfillment.
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